Warranty & Guarantee

Here's paste-ready Warranty & Guarantee content for Kevin Wiles — US-based, professional, and aligned with the "One Year Warranty" badge shown on your homepage:

Warranty & Guarantee

Last updated: August 10, 2026

At Kevin Wiles ("kw."), every piece is built to hold up — bold designs made with quality materials and craftsmanship. We stand behind what we make, which is why every order is backed by our One-Year Warranty.

What Our Warranty Covers

We offer a 1-year limited warranty from the date of delivery against manufacturing defects, including:

Faulty stitching or seams that come apart under normal use
Prints, graphics, or embroidery that peel, crack, or fade prematurely
Hardware defects (zippers, buttons, snaps) that fail under normal wear
Material or workmanship flaws not caused by regular use

If a defect is confirmed, we'll repair, replace, or refund the item at our discretion.

What Our Warranty Does Not Cover

Our warranty is designed to protect against genuine defects — not everyday wear or misuse. It does not cover:

Normal wear and tear over time
Damage from improper washing, drying, or care (always follow the care label)
Accidental damage, misuse, alterations, or unauthorized repairs
Damage caused by improper storage
Fading or shrinkage due to not following care instructions
Items purchased from unauthorized resellers

Our Quality Guarantee

We're confident in the quality of our gear. Every order goes through a quality check before it ships, so you receive exactly what you paid for. If your item arrives with a defect or doesn't meet our standards, we'll make it right — no runaround.

How to Make a Warranty Claim

Email us at Support@kevinawiles.com with your order number.
Include a short description of the issue along with clear photos of the defect.
Our team will review your claim and respond with the next steps.

Once your claim is approved, we'll arrange a repair, replacement, or refund based on the situation and product availability.

Caring for Your Gear

To keep your pieces looking fresh and to protect your warranty, always follow the care instructions on each item's label. Proper washing, drying, and storage go a long way in extending the life of your streetwear.